Managed IT Services Edmonton
Local IT Support
Our managed IT services in Edmonton keep your team connected, your systems maintained, and your business protected. Get local support and security solutions tailored to the way you work.
IT that keeps you moving
Benefits of Managed IT Services
Get scalable IT solutions that grow with your business and keep your systems secure and running.
Predictable IT Costs
A defined monthly scope for your support and maintenance.
Local IT Support
Remote and on-site help from a team that knows your systems.
Proactive Monitoring
Find device and network faults early to reduce disruption.
Expert IT Professionals
Access to a team of IT experts.
Reliable Local Managed IT Services Partner in Edmonton
Our managed IT services in Edmonton bring enterprise-proven security, monitoring, and backup platforms together for your business. We select, configure, and manage the tools around your systems, locations, and risks, from a small office to a larger organization.
You get enterprise IT capabilities and a local team to run them. As your managed service provider, we standardize routine maintenance and manage proven platforms across our client base to deliver competitive managed IT solutions without the staffing demands of a full in-house IT department.
See managed IT pricingTHE TOOLS BEHIND YOUR IT
How we manage and protect your IT
Firewall and secure access
We configure Fortinet FortiGate firewalls so your network boundaries match how your team works and who needs access.
Endpoint protection
We manage SentinelOne EDR or Microsoft Defender for Business to protect your devices from ransomware and suspicious activity.
Device monitoring and maintenance
We use ConnectWise RMM to monitor device health, manage updates, and automate maintenance, helping your team work with fewer interruptions.
Network monitoring
We use Auvik to monitor your network and locate connection faults faster, reducing downtime and time spent troubleshooting.
Backup and recovery
We use N-able Cove for covered systems and Cove or Microsoft 365 Backup for cloud data, with recovery testing matched to your needs.
Security testing and validation
We use Horizon3.ai NodeZero to find exploitable security gaps, prioritize fixes, and retest changes to help reduce your risk of a breach.
Why Choose Managed IT Services Edmonton as your Provider?
We look after your IT, so you can get to work.
IT Cost Reduction
Get competitive managed IT support pricing, planned maintenance, and a service scope that fits your budget.
Tailored Solution
We design your IT support around your business needs, existing systems, and daily workflows.
Cybersecurity
We combine endpoint protection, network security, and recovery planning around your business risks.
Local IT Experts
Access Edmonton IT professionals who manage, maintain, and support your IT infrastructure.
Edmonton IT Services for Your Business
From daily support to security and recovery, our Edmonton IT services keep your business connected, protected, and moving.
IT Support
One local team for the everyday IT issues that interrupt your working day.
Cybersecurity Services
Practical protection for your devices, email, and people.
Cloud Services
Cloud infrastructure that fits the way your business works.
Network Support
Reliable Wi-Fi, secure connections, and connected workplaces.
Backup and Disaster Recovery
Protect your business data. Plan for its recovery.
IT Helpdesk
One place for your team to ask for help, with tickets that get owned.
IT Consulting
Clear advice for your next technology decision.
Local IT Support in Edmonton
Remote help for the everyday issues. On-site support when the job needs a hands-on approach. An Edmonton managed services provider that understands your working day.
Explore local supportHere when you need a local team
Edmonton, St. Albert, Sherwood Park, Leduc, and Spruce Grove. On-site coverage is agreed for your locations.
Know what to expect
Office hours: Monday–Friday, 8:30 am–6:00 pm MT. Support hours, response targets, and after-hours arrangements depend on your plan.
Remote and On-Site Managed IT Support
We fix most IT problems remotely. We connect securely, find the cause, and get your staff working again without waiting for someone to drive over. Some jobs need hands on the hardware, like a failed drive, new cabling, or a printer setup. For those, a local Edmonton technician comes to your office.
- We target a response within 15 minutes for critical issues, such as a server outage, during your agreed support hours.
- Routine ticket priorities and response targets follow your support plan.
- If remote help can’t fix it, we send a technician to you.
Managed IT Solutions for Edmonton Businesses of All Sizes
Our managed IT services support businesses and clinics of all sizes, from small teams to larger organizations. We tailor security, infrastructure, and ongoing support to your systems, daily operations, and growth plans.
Our Griesbach optometry clinic case study shows this approach in practice. We secured network access, right-sized the server, and added endpoint and email protection before moving the business to ongoing managed IT support.
Read the case study
Managed IT Services: Your Questions Answered
What are managed IT services?
Managed IT services are an outsourced IT department. A provider takes ongoing responsibility for your helpdesk, monitoring, security, updates, and backups for a fixed monthly fee. The difference from break-fix support is timing: you are paying to prevent problems rather than by the hour to repair them.
How much do managed IT services cost per month?
Our managed IT plans are priced per device (endpoint). Essential starts at $60 per endpoint for teams with 5 to 10 devices ($300–$600 per month). Professional is $75 per endpoint for teams with 10 to 50 devices ($750–$3,750 per month). Enterprise has a custom monthly rate for 50 or more endpoints, based on devices and scope. We confirm your total, the setup work, and anything quoted apart from it before you decide.
Is it cheaper to outsource IT or hire in-house?
Compare the coverage, skills, and tools you need with the full cost of hiring, training, and holiday cover. Managed IT services give you access to a team without building every speciality internally. Co-managed IT combines your internal team with a provider for selected responsibilities, such as security, monitoring, or backups.
What does a managed IT provider do day to day?
Answer tickets, act on monitoring alerts, apply updates, check backup jobs, review security alerts, set up and remove staff accounts, and keep your documentation current. The visible part is the helpdesk; most of the work is the maintenance that stops tickets being raised in the first place.
Do I need a long-term contract?
Contract length, renewal, and notice periods are confirmed in your proposal. Ask for these alongside the service scope so you can compare the full offer rather than the headline price.
Can you help us switch IT providers?
Yes. We plan the handover of accounts, records, backups, and support responsibilities, with agreed timing and verification checks before the old service ends.